Tuesday 15 June 2010

Power to the people

Wednesday 26th May 2010

I had a phone call from Shirley from the hospital complaints department.

“Have you got a pen”, she asked, “as I’ve got new appointment date for you”.
“Fire away”, I replied.
“It’s the 1st July, at 8.30am. Is that ok for you”.
“That’s fine”, I said

I was a bit annoyed that nothing was mentioned about why I had been put back on the waiting list or even given an apology for been given the wrong information.

However I was happy with the result.

The Patient from Hell 2 – the NHS 0

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