Monday, 24 December 2012

Lioness to the rescue

Friday 26th August 2011

Although my Mam can appear to have no tact or compassion, she will fight my corner.

She explained today that she'd put someone in their place over a comment they had made about me.

Mam had met this person, we'll call X, in town and they went for a coffee together. X knew about my hip problem and so asked how I was getting on.

Mam explained that things weren't too good for me but I was getting there.

“So she should”, replied X, “what's the big deal about having no hip”.

That was the wrong thing to say..... My Mam suddenly became a lioness and I was one of her cubs. She really did lay into her !!!!

I know where I get my fighting spirit from.

Monday, 17 December 2012

Lloyd’s part two

Tuesday 23rd August 2011

After being told by Lloyd's that my prescription would be here today I was getting a little worried as it had gone 4.45pm and there was still no sign of them. 

I rang them.

“It's on the van”, the little woman snapped, after I inquired after it, “Paul's off so we're doing the best we can. It's not only you who is expecting prescription. We've been inundated with calls from delivery customers asking where items are”.

Pardon me for asking !!!! 

Had she told me they were still to be delivered I could have asked John to pick them up when he finishes work. However all I know it's on the van and as the van drivers usual finish just after 4pm, the chances of me getting my prescription today is looking very slim.


5.30pm: no van

5.45pm: no van

6.10: Hooray. He's finally arrived !!!!!

Sunday, 2 December 2012

Lloyd’s part one....

Monday 22nd August 2011

Last Monday I rang the prescription hotline at my GP's to order some more oxy-norm and oxy-contin and was told it would be ready on Wednesday.

As my prescriptions are picked up, dispensed and delivered by Lloyd’s Pharmacy, I normally can expect to receive them when I was told my script would be ready.

Paul, Lloyd’s delivery driver, lives in the same street as us so normally delivers any prescriptions on his way home or back to work following his lunch and when he's finished work for the day.

No prescriptions arrived yesterday which occasionally happens if they've had to order them in, especially seeing as they're both controlled drugs.

However when Paul didn't arrive at any of his usual times, and I know he finishes work just after 4pm, I rang Lloyd’s

“I'm really sorry Mrs Harper but we're having huge problems with our prescription delivery service. Paul's on two weeks leave and we are having problems getting a replacement driver. I'll go and check to see when it's going to be delivered”.

“Mrs Harper”, she said after I had been on hold for several minutes, “can I ring you back as we can't find your script”.

15 minutes later she rang back.
“Mrs Harper”, she said a little tentatively, “there seems to have been a slight problem. The girl who you spoke at the doctors when you ordered your prescription had to go home as she wasn't very well. It would seem that your prescription has been misplaced”.

“Misplaced”, I repeated, “from where. The doctors or Lloyd’s”.

“The doctors”, she replied, “the girls there have checked everywhere for your prescription, but it's disappeared. They're going to arrange another one and it'll be ready tomorrow”.

“When will I get my prescription”, I asked, “as I've only got enough oxi-norm to last me until tomorrow night”.

“Tomorrow afternoon”, she confirmed.

To be continued.....